Testimonials

Read all our happy client testimonials below

 

pet grooming gold coast“Before Midtown Pet Centre my little Bella had never boarded at a pet motel and I had always been nervous about leaving her anywhere! As soon as we arrived her tail was wagging and the owners welcomed her with open arms. Half way through the trip Midtown uploaded a gorgeous photo of her and kept in contact about her boarding experience (which was amazing!). When we came to pick her up at the end of the trip she didn’t want to leave!! We then booked her in again for a few nights recently for a stay and a groom. She looked so gorgeous (the best grooming she has ever received) and she again did not want to leave! I will always use and recommend Midtown Pet Centre!”

 

– Shania McLean

 

 

“Found Midtown and now they have Tigger our dog as a regular visitor. Thanks Sam , Brian and your team for making it easier for us to drop Tigger off 🤗

 

– Julie-Ann Long

 

 

“I will only ever take my 2 here, i have always had this view however recently my choice to do so was backed up when my GSD had an auto immune disease triggered (we believe from a mix of her yearly jabs and me being away for 2 weeks). If it wasn’t for Sam and the rest of the teams fast and caring actions she wouldn’t be alive today! They acted on my behalf as much as possible and even the Emergency hospital commented that they had never experienced such a caring or helpful Kennel! Whilst she was in ICU they gave my other dog lots of attention and love as he doesn’t do well without her and when i finally got back from my trip he was happy as could be. She is 3 months down the road and her recovery has been amazing, if not for the decisive and caring actions taken she would not be with me today! Their pro-activeness and caring really showed and i have never been so grateful to anyone in my life! I have always recommended Midtown Pet Centre to friends but after this i have so much more reasoning behind it! Thanks again Sam!”

 

– Chris K

 

 

“Always a relief to leave our Zac with Sam and Brian.. When your dog is crazy with excitement as you turn into their driveway, something tells you he is well looked after.. Thanks heaps Sam and Brian you do a great job with our little devil….”

 

– Karen Hedley

 

 

“I would just like to thank Brian and Sam and the team at Mid Town Pet Centre for the wonderful care that they provide to my dogs, Bik and Scruff. Bik & Scruff come home happy, clean, and obviously well cared for. I certainly found the right boarding kennels when Mid Town was recommended to me. It takes me between 50 – 60 minutes to drive to Mid Town, and sure there are kennels which are much closer, but when you find the best, you stick with it. I can go away knowing that my dogs are in excellent hands. Brian and Sam have been wonderful to me and my family and my dogs and we are truly grateful for their kindness. I wouldn’t hesitate in recommending Mid Town Pet Centre.
Thank you again. KInd Regards Kay”

 

– Kay Tiley

 

 

“Absolutely wonderful experience.
We boarded our 2 very elderly cats Pearl & Cheeky (Diabetic) here during a trip away to attend a wedding. Being diabetic and elderly this is no “regular” boarding scenario, twice daily insulin injections with strict portions of special food and close monitoring for any issues. So there were special needs and Sam and Brian looked after both of them extremely well. I cannot thank you enough, and it has given us much peace of mind for any further trips away, knowing they are in safe, experienced and caring hands.

Joanne & James”

 

– James Routledge

 

 

“I have been using MidTown Pet Centre for a few years now and Sam and Brian love all the pets like they are their own. My 2 Cavoodles get so excited when they get there, they can’t wait to leap out of the car. The staff take very good care of them and the facilities are so clean and well thought out and they don’t charge extra to walk your dog like some places do. They even care so much for the pets that they go and sit with them during thunderstorms when some pets get scared. I also have my dogs regularly groomed there and they always come back looking beautiful and they smell amazing and their price is very good. I never worry when I have to leave my 2 dogs with them and I like that they can share together because they don’t like being away from each other. I have always been very happy with MidTown Pet Centre’s customer service and caring attitude. Thanks for taking such good care of my dogs :)”

 

– Andrew Kelly Jessica B

 

 

“They know how to give each dog the individual attention they may need.”

 

– Kim Laut

 

 

“My dog Bear and I LOVE Midtown and the team! My partners cat also loves to go on holiday there. For almost ten years we have only ever received five star personal service and our pets always come home happy and healthy. If you want the best pet resort on the Gold Coast use these guys!”

 

– Don Woolfield

 

 

“For 11 years i have been boarding my Yorkshire Terrier “Scrappy”. Being a male he is a little dominant with a big attitude. At Mid Town they have the experience to make him fit straight in. Scrappy always returns in great health , clean , fit and happy. Scrappy can’t wait for me to pack my bags again so he can hang out with his pals. Great work and excellent facility, run by a dedicated family.

Michelle LaMere

Mermaid Beach”

 

– Michelle LaMere

 

 

“We highly recommend MidTown Pet Centre. We have a cat ‘Possum’ and dog ‘Ellie’ who have holidayed at MidTown a number of times over the past 2 years. Brian and Sam, plus additional staff, take excellent care of all their guests in a professional and caring manner. It certainly gives us peace of mind knowing our 4 legged kids are in such safe hands! When they come home, they are clean, in excellent health and happy. Thanks guys!”

 

– Helen Holdsworth

 

 

“Thank you Brian and Sam for taking such excellent care of Bella for the past 5 weeks, especially as she suffers from separation anxiety. It is always such a load off my mind knowing Bella cannot escape your premise and that you take her for walks, play fetch with her and give her the cuddles & the attention she requires. Eight + years ago I first used Mid Town Pet Centre on the recommendation of a neighbour. Every year since, whenever I go away Bella comes back to you because Bella clearly loves you both and always comes home happy.”

 

– Marilyn Russell

 

 

“I can not say enough about what an outstanding business Sam and Brian run. From the first phone call, to the inspection and the eventual drop off and pick up they both were an absolute delight to deal with and put me at ease every step of the way. My two schnauzers had never been to away care largely due to being such different characters – a 7 year old boy who lives for his walks and a rather difficult nature and a 4 year old girl with princess tendencies. Not only did MidTown handle them with ease they kept me updated with pics whilst I was away and I returned home with 2 very happy and healthy pups who fitted right back into home life as if they had never been away. Awesome service and love love love that I have the ability now to plan going away without worrying about the rest of my family.”

 

– Sam Montgomery

 

 

“Sam & Brian looked after my dog for me while I was on holidays, problem is when I got back my dog Mahlow did not want to leave!!! Thanks very much for looking after a member of my family so well.”

 

– Ian Creaser

 

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“My little Maltese x Shih Tzu Bonnie has been boarding with Mid Town Pet Centre for about 5 years now. We had taken her other places prior to being recommended to Mid Town and cannot be more pleased now when we have to leave her. I am so happy with this family run, but very professional pet resort that I would happily recommend them to anybody with a small dog like mine. As Bonnie is small and spoilt inside dog, she is anxious around other dogs, so I feel very comfortable with the fact that she can have her own boarding space! I like the fact that they are consistent with checking dietary requirements and making sure that each dog is up to date with vaccinations, and giving them some play and walk time too. I miss her so much when I am away but every time I return she comes back clean, stress free and exhausted from having a great time! :)”

 

– Mell Brown

 

 

“What can I say about Sam and Brian – hmm – simply the best!! We left our 14 month old Shitzu-Maltese with them for 11 days (he’s our little man) he was shown around the place and had a lovely comfortable (and heated) room, he was allowed to bring toys and Mum’s clothing which was lovely. During our holiday they continually sent us pics of him thru Facebook which sort of stopped Sue pining for him… The grounds are magnificent and the rooms are pristine If we ever get another holiday Midtown Pet Centre will be our first automatic choice – we know he will be cared for there and this is very comforting (for us).”

 

– Scotty Slaney

 

 

“Our beloved dog, Cholo, has been to Midtown Pet Centre on numerous occasions and we could not be happier. Brian and Sam looked after her so well, home away from home. They are genuine animal lovers. She got walked every day and looked healthy and happy after our return from overseas of one month. Cholo was so thrilled and excited to see us but she ran to Sam after our initial greeting and that was a testament to the loving care she received. We would have no hesitation in recommending Midtown Pet Centre. Thanks guys!”

 

– The Jones Family and Cholo Bilambil Heights NSW – Robbie Jones

 

 

“I have been boarding our Chiuaua “Beans” for 8 years with Mid Town Pet Center and the family run facility is excellent. Their attention to detail and Beans needs shows their experience and loving nature for the animals. Keep up the great work guys!! Love Mr Beans!!!!

 

– Cliff Bedser Main Beach Gold Coast

 

 

pet services gold coast“We’ve have being sending our lovely little Cholo, a poodle x shitzu x maltese, to Mid Town Pet Centre the last few months when we have gone away on holidays. Cholo always returns her happy and bouncy self. she is regularly taken for walks at home and we are glad that she gets to run around often when she stays at Mid Town. Sam and Brian are genuine dog lovers and they always treat Cholo like their own.I have no hesitation in recommending The Mid Town Pet Centre for other families who want their dog to be placed in the best of care.”

 

– Thanks again, Orla Jones and family – Katie Jones

 

 

“For about 20 years my (various) pets have been regular visitors to Mid Town Pet Centre. Brian and family have been excellent carers and I’ve never had any worries at all about the welfare of my dear pets. Thank you Brian (and Sam!)”

 

– Alex Ellis Currumbin Valley

 

 

“I have been using the Mid Town Pet Centre for almost 17 years. With my first dog Jack, a Jack Russell rescued from RSPCA. He was a nasty little dog to everyone except me, and I was amazed when the first time I used Brian to look after him, Brian just simply picked him up and it was just fine. Normally if anyone had touched Jack or tried to pick him up he would have bitten their face off. We now have Betty a rescue dog from AWL, she is a miniature poodle who is just a delight, and loves visiting with Brian and team at Mid Town Pet Centre. I have absolutely no hesitation in recommending Mid Town Pet Centre to take the best care of their little dog or cat. Thanks Brian for looking after my babies for all these years.”

 

– Helen Creaser Robina, Gold Coast

 

 

“We have been leaving our Jack Russell – “Jack” – with Brian and Sam for the past four years. On each occasion he has been lovingly cared for with excellent nutrition,grooming and exercise. Recently we also boarded our son’s foxie – “Molly” with “Jack” at Midtown – same result – both Jack and Molly had a great time and were fit as fiddles upon our return after our two week holiday.”

 

– Graeme Bell

 

 

“We were happy with the service. Our family pets were warmly welcomed and came home happy and healthy. Beautiful location and property.”

 

– Steve L

 

 

 “Amazing place, our dog loved it there! The only place where they can run free. I was very uncomfortable leaving my cattle dog at all those other places where they are only allowed out to play for an hour a day! Worth driving down and having a look!”

 

– Sabby Petralia

 

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